Shipping policy

Shipping Policy

Thank you for shopping with Allstar Products. We aim to deliver your order as quickly and reliably as possible.

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Domestic Shipping (Australia)

We offer standard and express shipping options within Australia.

Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days

Free standard shipping is available on qualifying orders. Shipping rates are calculated at checkout.

International Shipping

We ship to many countries worldwide including the United States, United Kingdom, Canada, New Zealand, and select countries across Europe and Asia-Pacific.

Standard International Shipping: 10–20 business days
Express International Shipping: 3–7 business days

International shipping rates are calculated at checkout based on your location and order weight. Please note that customs duties, taxes, and import fees may apply depending on your country and are the responsibility of the buyer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Delays

While we do our best to meet the delivery timeframes above, delays may occasionally occur due to high demand, customs processing, or circumstances beyond our control. We appreciate your patience in these situations.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at sales@allstard.com.au within 7 days of the expected delivery date and we will do our best to resolve the issue promptly.